At ETHICS POS, we strive to ensure your complete satisfaction with our POS systems and related products. If you are not entirely satisfied with your purchase, we’re here to help.

• Returns must be requested within 7 days of delivery.
  
• The item must be unused, in its original packaging, and resalable condition.

Returns will not be accepted for:

• Customized or special-order items.
  
• Software licenses or activated products.
  
• Products damaged due to misuse, improper installation, or unauthorized service.
  

1. Initiate Return: Contact our support team at sales@ethicspos.io / +91 9274686275 with your order number, reason for return, and product details.
   
2. Return Authorization: If eligible, we will issue a Return Authorization Number (RMA) and instructions for return.
   
3. Shipping: The customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
   
4. Inspection & Refund: Once we receive and inspect the product, we will issue a refund or replacement IF applicable. This may take 7–10 business days.
   

• If you receive a defective or damaged product:
  
• Notify us within 48 hours of delivery.
  
• We will provide a replacement or initiate a full refund after verification.
  

• If you receive a defective or damaged item, simply reach out to us using the contact information below, and we’ll arrange a refund or replacement.
  
• Please note: All sale items are final and cannot be returned.
  

• Returns cannot be accepted in the following cases:
  
• The return request is made after the allowed return period.
  
• The product shows signs of use or is not in its original condition.
  
• Any consumable item that has been used or installed.
  
• Products with tampered, removed, or missing serial numbers.
  
• Anything missing from the original package, including price tags, labels, packaging materials, freebies, or accessories?